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Latest News

Carers Annual Networking session - note revised date

Following the success of our first Carers session held in January last year we are hosting a Carers annual networking session on Tuesday 20th March at Townlands Hospital, Maurice Tate room from 2pm - 4pm.  See Carers networking session flyer for more information.


Parking Update

The parking enforcement scheme terminated on Thursday 16th November 2017.

We politely request that patients only use the Surgery car park if you have an appointment at the surgery. We are very limited with spaces and they are reserved for our disabled, elderly, frail and acutely unwell patients.

If you have received a Parking Charge Notice from Smart Parking when you were parked to attend an appointment and attempted to register your vehicle registration number on the screen at reception and still received a Parking Charge Notice please contact the surgery with the following details: your name, date of appointment, vehicle registration number, parking charge notice number (PCN) and reason for appeal. You can email details to thebellsurgery@nhs.net

Do not park at Townlands Hospital if attending an appointment at the Surgery as you will receive a Parking Charge Notice and we will not be able to help you with an appeal as their car park is entirely separate and for hospital patients only.


Flu clinic

Call the surgery on 01491 843250 to book your flu vaccine appointment if you are eligible.

Who is entitled to a flu vaccine?

 

  • All patients aged 65 and over are entitled to a flu vaccine and pneumovax.*

 

  • All patients under 65 who have long term conditions are entitled to flu and pneumovax.*

 

  • Children and babies with a long term conditions aged six months to 17 years old, are eligible for oral nasal spray.

 

  • All patients living in a residential or nursing home.

 

  • All patients who are the main carers for an older or disabled person.

 

  • Pregnant women again will be offered the flu vaccination. The midwife will discuss this with relevant patients.

 

  • Children – all two- and three- year old children (born between 01/09/2013 – 31/08/2015) with an oral nasal spray.

 

*Pneumovax is a vaccination against various strains of pneumonia. This is generally required only ONCE in a lifetime unless a patient is immunosuppressed.


Feedback

We welcome feedback and would love to hear any positive comments you have about our team at the Surgery and areas we can improve on. Complete our Patient Survey 2017 or  NHS Choices Review or just come and talk to us!


Doctor changes at The Bell

 

We are delighted to announce that Dr Matt Norman joins The Bell Surgery as a GP with effect from 2nd August 2017. Dr Norman qualified from Manchester Medical School in 2010 then worked in hospitals across the Oxford Deanery. On moving to Australia in 2012 he worked in a Disabled Veterans Hospital in Queensland, before returning to the UK and to General Practice.

  

We welcome our new registrars Dr Chima Achara, who will be training at The Bell Surgery for a year and Dr Jessica Sutton who will be training with us for six months. 

News Item dated 2nd August 2017


Improving access: we have appointments available early morning, evenings and weekends

Patients who are registered at this practice can book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at another GP Practice nearby. Talk to one of the reception team to find out more or book an appointment.

 

By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess

 

 


Bell Surgery Talks - a great initiative and very well received

The Maurice Tate room at Townlands Memorial Hospital was packed twice in PPG awareness week in June for the inaugural Bell Surgery Talks organised by the Patients Participation Group.

 

'Life Planning: Wills, Probate and Powers of Attorney', a potentially complex subject, was elucidated by solicitors from Blandy & Blandy, to an appreciative audience. Many came for the opportunity to ask questions, either during the talk, or afterwards in brief private discussions. One participant said, 'The talk was informative and interesting; it really stimulated us into action'.

 

The next evening was also very popular with the talk 'Rheumatology and Arthritis', delivered by Dr Antoni Chan, Consultant Rheumatologist and Physican from the Royal Berkshire Hospital and his colleague Dr Jo Kitchen. This department sees, diagnoses and treats over 200 different types of rheumatic conditions.

 

One of the 35 attendees, Rebecca O'Leary, commented: 'the key message here was early intervention’. Dr Chan and his team emphasised that new treatments are available and the faster people report their symptoms, the better the chance of controlling the condition'.

 

Dr Chan said, 'This is the launch of the series of educational talks and I am glad that the Rheumatology team started it off with a real buzz. There is so much we can do together for our hospital and NHS – the RBH is committed to support the services in Townlands'.

 

The series of talks continues in the autumn with 'Diabetes' on 20th November and 'Cardiology' on 5th December, both delivered by RBH consultants.  And 2018 dates are being firmed up for Audiology, Dermatology, Gastroenterology and Ophthalmology.  In addition, there are future talks planned in the Life Planning series with an Autumn talk on funerals.

 

The message from the PPG organisers is to enrol early, via the Bell Surgery, as places are limited and several people had to be wait-listed for these first talks.

Life Planning talk discussions

 

Rheumatology and arthritis talk


Shingles Vaccination

Who’s eligible?

 

Those Aged 70 years

Plus anyone in their 70s who was born after 1 September 1942 and has not yet had the vaccine.

 

Those Aged 78 years

Plus anyone aged 79 years old who has missed out on the vaccine.  These patients remain eligible for immunisation until their 80th birthday

 

If you are eligible for the vaccination please contact the surgery to book an appointment with a Practice Nurse. 


 

CQC rating

CQC visited the surgery in June 2016 and have rated the Bell Surgery as 'Good' in all areas.  Thank you to all those patients who spoke to the inspectors on the day.

 


Appointments System

We are continuously looking for ways to improve our service and therefore we often review the way we offer appointments to you. Following feedback from our patients we have made some small adjustments to the way appointments are now booked. If you have any feedback or suggestions for further improvements please let us know.


Email addresses and mobiles please

If we have your email address/mobile number, we can send you specific reminders about clinics or services or even invitations such as your flu vaccination. 

Next time you visit us, please take a moment to let us know your email address and mobile number – pick up a slip from the reception desk and pop the slip back in the green box, or follow the link to online services and make the changes online.

Don’t forget to let us know if you move house too!


Did you know you can call into the surgery for a free blood pressure check - without an appointment

We have a Healthcare Monitor in the waiting area which will take your blood pressure, height and weight.  The monitor will issue you with two printouts: one for you to take away and the other to hand in to us so that we may update your medical records.  Simply request a token from reception.


Why not join our Online Patient  Group? 

We have a thriving Patient Panel Group (PPG) and we have now set up an Online Patient Group. If you are a Bell Surgery patient and would like to have your say and contribute to how services are provided in your local area then please contact Louise West on 01491 843256 for further details. 

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